FAQs

Swimwear to be worn at all times

We will have single sex and mixed sessions, please see our ‘sessions’ page for full details

What’s provided

You will be handed a towel, robe and locker key on arrival. We have a small selection of flipflops but please bring your own flipflops to wear if you have them (no outdoor shoes to be worn in the Baths)

Hairdryers, shampoos, body washes and bags for swimsuits will also be available

Most of our visitors come to relax and escape the busy outside world so please be respectful to each other during your time with us

There are a variety of public car parks, park and rides and some street parking (charges apply for all parking) please note the Baths are in a clean air zone and a bus gate operates Monday-Friday 4-6pm.

Please check the above details before arriving

Please advise us of any allergies etc upon booking as we may not be able to accommodate on the day without prior notice including skin and medical conditions

The Turkish Bath experience is not suitable during pregnancy but please ask about our Therapy treatments

Due to the nature of the building we have limited access so please do get in touch with one of our team before booking

Your own drinks or food are not allowed to be consumed on the premises, we will provide water and there will be options to purchase some drinks (no alcohol at present), food services will be added in time, please keep an eye out for future developments

Lockers will be provided with a key and wrist band on arrival, we will not be responsible for personal belongings and suggest you keep valuables at home. We have a limited number of showers so please limit the time spent in these areas. There are no private changing cubicles within the locker rooms but please speak to one of our staff before arrival if you have any concerns. (there are separate male and female locker rooms available for mixed sessions)

Vouchers are available to purchase digitally with a 12 month expiry date and must be redeemed on booking

The Baths are not suitable for anyone under the age of 16, we may ask for a form of identification on arrival.

An adult must accompany anyone under the age of 18. 

Please advise of any cancellation 48 hours prior to your booking, no refund will be given for less than this time

No mobile phones in the wet areas and relaxation areas

You will be asked to complete a questionnaire on arrival to ensure there are no risks to your health resulting in the inability to use the facility